- Restart your browser
- Try an different credit card
- Contact us at firstname.lastname@example.org
How do I make a purchase via bank transfer?
- Send us an email at email@example.com with the description of your order, that is, the products you want to buy with all the details (For example: Luna Ring, Size 12, Gold Color; 2 units).
- You must also include the address where you would like to receive the purchase.
- We will answer you as soon as possible with the all the bank details and a code that you should put as the transfer subject. Once we receive the transfer, we will make the shipment.
How do I make a purchase on delivery?
When making a purchase on delivery in Spain, the shipping costs increase to € 7 (instead of € 4 you will pay €7). Send us an email at firstname.lastname@example.org with the description of your order, that is, the detailed description of the products you want to buy. It is important that you use the specific name you will find on the web and that you inform us of all product fields. For example: Luna Ring, Size 12, Gold Color; Aros Decor Medium, Par.
You must also attach the address where you would like to receive the purchase.
Once the deposit is received, we will send the shipment. When you receive the package, the mailman will ask you to pay the total purchase price, including shipping costs.
Resolution of online litigation in matters of consumption in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform that is available on the following link: http://ec.europa.eu/consumers/odr/