Once the transport company delivers the order, you have 15 days to fall in love with the jewels. If in the end it is not like that and the product is in perfect condition, without signs of use, you can exchange or return it, except for earrings, piercings, and ear cuffs for hygiene reasons. Products in the Archive Sale category belong to the clearance campaign, so returns or exchanges will not be accepted for any of the purchased products. We also do not accept exchanges or returns of personalized products. If you have any questions about how the jewel with your name will look, don't hesitate to contact us.